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Job ID: AnG – 1109

 

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UX Writer Job Description:

About UX Writer Job:

 

As a member of the product team you will play a key role in defining and
building the Replicon products. As a UX Writer, you will work to shape
product experiences by creating the language components of the software
including on screen messaging and in-app instructions.

 

You will focus on understanding the nuances of how our customers think,
and how they interact with our platform in order to help create an
optimal user experience for the different user personas. You will
quickly gain confidence with using our software as a user would, and
will leverage that knowledge to create messaging that enhances user
experience.

 

This is an opportunity to influence how the design function evolves as
we grow and impact product success. 

Responsibilities

Work closely with PMs, Engineers, Designers, Onboarding & Customer
Success to define the messaging, words and overall UX Copy strategy
that we deliver throughout the product from initial definition to
launch.

Interact with customers to understand the various personas that work
with our software and their pain points related to managing company
spend. Use this knowledge to design and create effective communication
for them.

Plan and execute user testing of your messaging and copy in Replicon
products.

Contribute to and build on our design system, especially from a copy
and messaging perspective.

Requirements

At least 3 years of experience in UX-focused software design.

Post-secondary education, ideally a University degree or College
diploma.

Excellent communication (written and verbal) and interpersonal skills.

Excellent analytical and problem solving skills.

Demonstrated experience with designing the personality, tone and other
aspects of a product's messaging principles.

Experience with web and mobile application design.

Understanding of the trade-offs involved in design tools and
techniques.

Attention to detail especially to tiny interaction details that
delight users.

Motivated self-starter who likes a fast-paced work environment with
multiple active projects.

Passionate about joining a small team and building a company.

Nice to haves

Experience with workflow driven B2B SaaS products.

Experience with Workforce Management, HCM, Time & Attendance, Project
Management, Professional Service Delivery & Billing terms and
software.

Experience working with cross-functional and international teams.

Portfolio of work samples showcasing your writing skills and user
experience work.

 

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