What is this role all about?
As a Senior Project Manager – AI Delivery, you will own large-scale, complex AI
implementation programs for enterprise customers. You will be the driving force
behind flawless execution of LLM-powered chatbots, voicebots, and conversational AI
solutions—turning ambitious CX transformations into measurable business impact.
What will you do in this role?
● Take complete ownership of end-to-end delivery of complex, high-impact AI
and SaaS implementation programs—from kickoff to go-live and beyond.
● Lead enterprise deployments of LLM-based chatbots, voicebots, and
conversational AI solutions.
● Act as the primary customer-facing leader, driving strategic discussions,
managing expectations, and ensuring alignment with business objectives.
● Translate business requirements into structured delivery roadmaps in
collaboration with product, engineering, QA, and AI teams.
● Mentor and guide project managers and delivery teams to ensure execution
excellence.
● Run Agile ceremonies including sprint planning, daily scrums, and
retrospectives.
● Track execution across tools like Jira, Asana, MS Project, or similar platforms.
● Proactively identify and mitigate risks, escalating critical issues when required.
● Drive Weekly and Monthly Business Reviews (WBRs/MBRs) with senior
stakeholders and CXOs.
● Ensure high-quality, on-time delivery while driving adoption and long-term
success of AI implementations.
What does success look like?
● Enterprise AI programs delivered on time, within scope, and at high quality.
● Strong, trusted relationships with senior client stakeholders.
● Measurable business outcomes driven by scalable AI and automation.
● A high-performing delivery team culture built on ownership and
accountability
What would make you a good fit?
● 8+ years of experience in technical project management.
● Minimum 3+ years in a senior or team-handling role.
● Proven experience delivering enterprise-scale, customer-facing SaaS or AI
implementations.
● Strong exposure to AI/LLM-based solutions such as chatbots, voicebots, or
automation platforms.
● Experience working in fast-paced SaaS or AI-first organizations.
● Confidence in engaging with senior stakeholders and leading business
reviews.