Job Overview
We are seeking a detail-oriented and customer-focused Visa Executive. You will be responsible for managing end-to-end visa application processes for B2B clients/employees. You will guide on documentation, coordinate with embassies and visa application centers, and ensure strict compliance with travel and immigration regulations.
Key Responsibilities
- Documentation & Verification: Review applicant documents (passports, invitation letters, financial records, proof of accommodation) to ensure accuracy and compliance with embassy guidelines.
- Application Processing: Fill out visa application forms accurately and submit applications to consulates, embassies, or authorized visa processing centers.
- Client Advisory: Guide clients through visa requirements, interview protocols, biometric appointments, and embassy fee structures for various travel destinations (e.g., US, UK, Schengen, Australia, Japan, Canada).
- Tracking & Follow-up: Monitor application status with authorities, resolve queries or additional documentation requests promptly, and ensure timely visa issuance.
- Database Management: Maintain up-to-date records of all applications, visa statuses, passports, and client interactions in the CRM/internal portal.
- Regulatory Knowledge: Stay current on evolving visa policies, embassy updates, travel advisories, and documentation requirements.
Key Requirements & Qualifications
- Education: Bachelor’s degree in any discipline (Hospitality, Travel & Tourism, Business Administration preferred).
- Experience: 4–6 years of experience handling visa processing, immigration, or travel desk operations.
- Knowledge: Hands-on experience with tourist, business, and work visa processes for major international destinations.
- Communication Skills: Strong verbal and written communication skills to articulate complex visa requirements clearly.
- Attention to Detail: Meticulous oversight to ensure zero errors in application forms and document submissions.
- Software: Proficiency in MS Office (Excel, Word) and travel management/CRM software.
Preferred Skills
- Strong problem-solving ability under strict deadlines.
- Excellent customer service orientation.
Mail resume to: Anuradha.ang@gmail.com
