A Distribution Renewal Team is responsible for driving contract or subscription renewals, software licenses, and maintenance agreements through partner and distributor channels. They ensure volume, maintain renewal pipelines, and minimize customer churn by coordinating with sales and operational teams
Key Responsibilities
- Pipeline Management: Track and forecast renewal aging, backlog, and close rates across various distributor cohorts using CRM tools like Salesforce.
- Quote Generation: Prepare, validate, and issue timely renewal quotes to distributors well in advance of contract expiration dates.
- Partner Enablement: Work directly with channel partners to execute renewals efficiently, enforce pricing governance, and resolve potential blockers.
- Forecasting & Reporting: Provide ongoing visibility into renewal sentiment, opportunity stages, and monthly linearity to internal stakeholders
Core Requirements
- Education & Experience: Typically requires a Bachelor’s degree with 1–3+ years of experience in account management, sales operations, or contract renewals (especially in SaaS or channel ecosystems).
- System Skills: Strong proficiency in CRM platforms (Salesforce) and Microsoft Excel or data management software.
Soft Skills: Excellent negotiation, cross-functional coordination, and written/verbal communication skills.
