Inside Sales Executive – Dahisar Mumbai – CTC : 1-3 LPA Exp: 0-2 years

Role Name: Inside Sales Executive Business: Corporate
Segment/Department: Inside
sales

Function: Marketing

Role Purpose: Contributing to increasing sales by delivering opportunities to sales teams
COMPETENCIES: (Rank based on the importance)

1. Customer Centricity
2. Process & Detail orientation
3. Planning & Result Orientation
4. Influencing & Persuasion
5. Partnering & Collaboration
6. Team Work & Conflict Management
7. Systems Thinking & Designing
8. Creative thinking & Exploration
9. Analytical & Problem Solving
10. Business acumen
    SKILLS:
11. Communication & conversational
12. English/Hindi (Added advantage – Tamil, Marathi, Telugu, Gujarati, Kannada)
13. Probing
14. Persuasion & convincing
    TRAITS IDENTIFIED FOR THE POSITION:
15. Empathy
16. Inquisitive
17. Explorative

KNOWLEDGE:

1. Any Graduate
2. 1-2 years exp.
3. Cultural sensitive

DETAILED JOB DESCRIPTION: (HIGHLIGHT CRITICAL ACTIVITIES)

1. To extract Projects/Leads/Tenders(MQLs) from various online sources based on
   strategic briefs received from business teams
2. To upload extracted Leads, Tenders and MQLs into Zoho CRM and assign it to
   outbound lead generators
3. To screen (receive and make call) incoming inquiries via phone/whatsapp/email as
   soon as possible and Nurture it by sharing technical/commercial information.
4. Transferring the leads to sales once it is ascertained that it is an established
   opportunity.

KEY RESULT AREAS

1. Projects extraction
2. SQL generation
3. Leads closures

KEY PERFORMANCE INDICATORS CORRESPONDING
TO KRAs

1. Project Extracted (for outbound inside sales
   reps)
   a. Count of Projects extracted (PE)
   b. The total potential generated from
   outbound activity.
2. SQL generation (inbound)
   a. First contact response time
   b. MQL/SQL
   c. Leads converted/SQL
   d. Potentials won/SQL
   e. Leads and Potential conversion
   duration
   CAREER PATH FOR NEXT 5 YEARS (Please state 2 to 3 options):
3. Frontline BD
   OR
4. Frontline Sales
   OR
5. Channel Sales