EXPERIENCE:
☞ No. of years of Experience required: 5 to 7 years in export sales
☞ Any specific skills/ experience required: Experience in the Africa market is preferred. Project sales/Value
based selling, Direct,Institutional Sales, OEM preferred
☞ Any particular industries/ location to look from: Manufacturing, steel trading is preferred
KNOWLEDGE:
- International Trade Operations – Inco terms ; Shipping, Shipment,LC, Exchange fluctuations
- Market knowledge – Cultural , Geographical
- Customer decision making knowledge \ journey
- CRM & Analytics
- Customer intelligence
SKILLS - Information gathering-
- Customer profiling
- Influencing
- Communication
- Negotiation
- Multi tasking
- Listening
TRAITS IDENTIFIED FOR THE POSITION:
- Responsiveness
- Explorative
- Adaptability
COMPETENCIES IDENTIFIED: - Business acumen
- Planning and result orientation
- Customer Centricity
- Influencing and persuasion
- Team Work Conflict management
- Analysis and problem solving
- Partnering and collaboration
- Process and detail orientation
- Creative thinking and exploration
- Systems thinking and design
DETAILED JOB DESCRIPTION:
- Customer mapping: Identify opportunities to sell a product/ service best suited the needs of clients.
Understanding the customer from business point of view, identifying the point of contacts to crack the deal,
maintaining client contact data - Solution Designing: Need identification & understanding the problem statement and propose suitable solution to the client
- Ensure timely collection
- Client Communication: Making technical presentations and demonstrating how a product will meet client needs, solving client problems throughout the process/ project
- Closing the deal: Analysing cost & sale, Negotiating contract terms and closing sales by agreeing terms and conditions
- MIS: Preparing timely reports
- Quotation follow ups and timely updation in CRM
- Projecting A1’s reach by participating in promotional events
- Interdepartmental coordination & collaboration: Coordination with Sales Support, Estimation, Purchase, Accounts, Logistics as well as Plants people for smooth execution of the project
- Importer Liaison: Understanding client’s requirements as regards quality, labelling, packaging, packing and markings on the export products as well as delivery goods. Keep up with ever changing Government Policies and Tariffs on Importation of Goods
KEY RESULT AREAS:
- Sales target
- Collection
- Retention of old customers and making new
customers - Process Adherence
- Specification
