Key Account Manager, Delhi, Mumbai, Bangalore, 5-8 yrs, Saas, CRM, Immediate joinee

● Experience in Client Facing Operations and Management.
● 1 or 2 years experience in the service industry
● Excellent communication & Interpersonal skills
● Enthusiastic & Energetic individuals with a willingness to learn and
grow professionally
● Organized professionals with Rich knowledge and passionate in
achieving Service Level Agreement (Response & Resolution).
● Achieving Process Targets by running the process successfully.
● Excellent in analytical ability with very good documentation skills
● Good Excel skills and Reporting knowledge
● Comfortable in Working with Team Oriented Setting, as well as
independent.
● Flexible to work in Shifts 24/7
● Should be able to Understand client requirements clearly, document
and communicate the same to internal teams.
● Ability to take ownership of the customer/customer complaints