We are looking for Linguistic Analyst – Spanish for claims division in an International General Insurance company.
Experience : 3+ years
Location : Mumbai Maharastra
Salary : upto 10 lacs
Job Description :
Analyse all technical claims/treaty documentation received from clients ensuring compliance with
contractual conditions and where necessary assist with the preparation of these documents for / with
the client, resolving any queries where appropriate
Processing and monitoring of Client figures into our systems in line with specified key performance
indicators and contractual conditions
Prepare presentations for client and markets including assisting our Placement Support team with
providing renewal information, statistics and any technical advice as required
Receive and action client’s cash call instructions in a timely manner and communicate pertinent
information as necessary to obtain prompt agreement
Manage and resolve queries from clients and reinsurers, seeking assistance as required ensuring
escalation where necessary and resolution with minimum delay
Use experience to provide support, advice and guidance to other team members
Build, develop and maintain strong client, third party and reinsurer relationships with assigned portfolio,
liaising closely with Client Service Manager and/or Operations Director along with our Overseas offices as
necessary
Work closely with Placement Support and own team to ensure effective delivery of client service to
Gallagher Re clients
Ensure internal, client and market correspondence is e-filed as necessary
Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies
The Requirements :
Reinsurance or Industry knowledge ideally with a claims background
Intermediate IT skills (Microsoft Office)
Good communication skills (Written and Verbal)
Attention to detail
Ability to organise and prioritise
Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others
Ability to build strong working relationships with both clients and brokers
Good time management skills
Technical knowledge of reinsurance policies pertinent to your business unit
Spanish language proficiency required
