Salesforce Quality Analyst – 2-4 yrs Exp – Bangalore – 3-6LPA Budget

Job Description: Salesforce Quality Analyst (2-4 Years Experience)
Position: Salesforce Quality Analyst
Experience: 2-4 Years
Location: Bangalore
Employment Type: Full-Time
Working Model: Hybrid
Budget: 3-6 lakhs

Job Summary: We are seeking a detail-oriented and experienced Salesforce Quality Analyst to
join our team. The ideal candidate will have 2-4 years of experience in testing Salesforce
applications, ensuring functionality, accuracy, and reliability. You will play a key role in
maintaining high-quality standards for Salesforce solutions by performing end-to-end testing,
identifying bugs, and ensuring seamless functionality across all modules.

Key Responsibilities:

1. Testing and Validation:
   o Perform comprehensive testing of Salesforce applications, including functional,
   regression, integration, and user acceptance testing (UAT).
   o Validate workflows, data flows, and business processes against documented
   requirements.
2. Test Planning:
   o Develop and maintain detailed test plans, test cases, and test scripts based on
   business requirements.
   o Collaborate with stakeholders to define test scope and acceptance criteria.
3. Defect Management:
   o Identify, document, and track defects using tools like JIRA or other bug-tracking
   systems.
   o Collaborate with developers to reproduce issues and verify fixes.
4. Salesforce Expertise:
   o Test configurations, customizations, and integrations within the Salesforce
   platform.
   o Validate Salesforce workflows, validation rules, triggers, and Lightning
   components.
5. Automation Testing:
   o Develop and execute automated test scripts using tools like Selenium, Provar, or
   similar.
   o Identify opportunities to automate repetitive test scenarios for efficiency.
6. Documentation:
   o Maintain thorough documentation of test cases, results, and test coverage.
   o Provide detailed test reports and communicate findings to stakeholders.
7. Collaboration:

o Work closely with developers, business analysts, and project managers to
understand requirements and resolve issues.
o Support UAT by assisting users in testing and troubleshooting issues.

Required Skills and Qualifications:
 Education: Bachelor’s degree in Computer Science, Information Technology, or a
related field.
 Experience: 2-4 years of experience in quality assurance/testing, with a focus on
Salesforce applications.
 Strong understanding of Salesforce platform, including:
o Custom objects, workflows, validation rules, and security settings.
o Lightning Web Components (LWC) and Apex testing.
 Experience with testing tools such as Selenium, Provar, or equivalent.
 Proficiency in bug-tracking tools like JIRA or Azure DevOps.
 Knowledge of Salesforce testing best practices and methodologies.
 Familiarity with REST and SOAP APIs for integration testing.
 Salesforce certifications (e.g., Salesforce Administrator, Salesforce Quality Specialist)
are a plus.

Soft Skills:
 Strong analytical and problem-solving abilities.
 Excellent attention to detail and a commitment to quality.
 Good communication and collaboration skills to work with cross-functional teams.
 Ability to manage multiple priorities and meet deadlines.