Salesforce SR Business Analyst – 3+yrs Exp – Bangalore – upto 7LPA CTC

Job Title: Senior Salesforce Business Analyst
Experience: 3+ Years
Job Description:
We are seeking a Senior Salesforce Business Analyst with 3+ years of experience to join our
team. The ideal candidate will be responsible for gathering business requirements, designing
scalable solutions, and optimizing Salesforce functionalities to drive business success.
Key Responsibilities:
Requirement Gathering & Analysis – Collaborate with stakeholders to identify business needs
and translate them into Salesforce solutions.
Process Optimization – Evaluate and enhance business processes using Salesforce automation
tools like Flows, Process Builder, and Validation Rules.
Data Management & Reporting – Ensure data integrity, create reports/dashboards, and analyze
key business metrics.
Customization & Configuration – Work with Custom Objects, Fields, Page Layouts, and
Record Types to tailor Salesforce to business needs.
User Training & Support – Conduct training sessions and create documentation to drive
Salesforce adoption.
Collaboration with Development Teams – Work with developers on Apex, Lightning Web
Components (LWC), and API integrations to implement custom solutions.
Testing & Quality Assurance – Perform UAT, regression testing, and ensure system
enhancements meet business goals.
Required Skills:
Strong Salesforce knowledge – Sales Cloud, Service Cloud, CPQ, and Experience Cloud.
Hands-on experience with Flows, Reports, Dashboards, and SOQL/SOSL queries.
Experience in business process mapping and gap analysis.
Knowledge of Agile methodologies and SDLC.
Excellent communication and stakeholder management skills.
Salesforce Certified Administrator (preferred).
Join us to drive innovation and optimize Salesforce for business success!