Responsibilities:
- Minimum of 3 years of experience.
- Collaborate with product managers, software developers, and subject matter experts to gather information about product features and functionality.
- Write and edit user manuals, online help guides, tutorials, and API documentation.
- Create engaging content such as FAQs, release notes, and how-to guides.
- Translate complex technical concepts into simple language tailored to the target audience.
- Maintain and update existing documentation to ensure accuracy and relevance.
- Analyze feedback from users to improve documentation quality.
- Follow documentation standards and style guidelines
Qualifications:
- Bachelor’s degree in English, Communications, Computer Science, or a related field.
- Excellent written communication skills with attention to detail.
- Basic knowledge of software development processes (e.g., SDLC).
- Familiarity with tools like Microsoft Office, Google Docs, or other documentation software.
- Ability to learn new technologies quickly and adapt to evolving requirements.
- Strong organizational skills with the ability to manage multiple tasks.