Customer support engineer- Hyderabad- 1to2 years- 2to3 Lakhs PA

Job Category: Hardware & Networking
Job Type: Full Time
Job Location: Hyderabad
Salary: 2-3 LPA
Years of Experience: 1-2yrs

Duties and Responsibilities:
 Collaborating with the Customer IT department on the deployment and
maintenance of Data network technologies.
 Installing, configuring, and maintenance of L2/L3 Network Switches. Attending to
service requests through remote / onsite.
 Performing diagnostic tests and repairs, as well as developing data archiving,
backup, and retrieval procedures.
 Documentation of the Site details /Performance certificates
 Develop Customer relationships
 AMC follow ups and closure
 Keeping in touch with the current trends

Qualification Requirements:
 Bachelor’s degree in Engg, information technology, or similar.
 Ruckus/Cisco Certification / experience if available would be an additional bonus
 Experience 1- 2 years in – Data Network
 Analytical and problem-solving skills.
 Exceptional organizational and time management skills.
 Excellent interpersonal, communication, and collaboration skills.
 Willingness to travel to client locations.

Please Note:
 Pls do not forward profiles from Site resident/Desktop engineers
 No relocation for this position.

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