Role Name: Inside Sales Executive Business: Corporate
Segment/Department: Inside
sales
Function: Marketing
Role Purpose: Contributing to increasing sales by delivering opportunities to sales teams
COMPETENCIES: (Rank based on the importance)
- Customer Centricity
- Process & Detail orientation
- Planning & Result Orientation
- Influencing & Persuasion
- Partnering & Collaboration
- Team Work & Conflict Management
- Systems Thinking & Designing
- Creative thinking & Exploration
- Analytical & Problem Solving
- Business acumen
SKILLS: - Communication & conversational
- English/Hindi (Added advantage – Tamil, Marathi, Telugu, Gujarati, Kannada)
- Probing
- Persuasion & convincing
TRAITS IDENTIFIED FOR THE POSITION: - Empathy
- Inquisitive
- Explorative
KNOWLEDGE:
- Any Graduate
- 1-2 years exp.
- Cultural sensitive
DETAILED JOB DESCRIPTION: (HIGHLIGHT CRITICAL ACTIVITIES)
- To extract Projects/Leads/Tenders(MQLs) from various online sources based on
strategic briefs received from business teams - To upload extracted Leads, Tenders and MQLs into Zoho CRM and assign it to
outbound lead generators - To screen (receive and make call) incoming inquiries via phone/whatsapp/email as
soon as possible and Nurture it by sharing technical/commercial information. - Transferring the leads to sales once it is ascertained that it is an established
opportunity.
KEY RESULT AREAS
- Projects extraction
- SQL generation
- Leads closures
KEY PERFORMANCE INDICATORS CORRESPONDING
TO KRAs
- Project Extracted (for outbound inside sales
reps)
a. Count of Projects extracted (PE)
b. The total potential generated from
outbound activity. - SQL generation (inbound)
a. First contact response time
b. MQL/SQL
c. Leads converted/SQL
d. Potentials won/SQL
e. Leads and Potential conversion
duration
CAREER PATH FOR NEXT 5 YEARS (Please state 2 to 3 options): - Frontline BD
OR - Frontline Sales
OR - Channel Sales