To act as the primary liaison between our firm and our clients (aspiring coaches and thought leaders). In this role, you will help clients turn their expertise into profitable coaching businesses by guiding them through course structuring, personal branding, and marketing execution.
Key Responsibilities:
- Client Relationship Management: Serve as the main point of contact for assigned clients, ensuring a smooth and supportive onboarding and execution process.
- Program & Product Support: Guide coaches in structuring their courses, digital products, and offer frameworks.
- Cross-Team Collaboration: Coordinate with design, content, and tech teams to ensure on-time delivery of client assets.
- Escalation Handling: Address client feedback and concerns with empathy, clear communication, and a solution-oriented mindset.
- Progress Tracking: Monitor client milestones and maintain organized records to support client success.
What we’re looking for
- Experience: 4–5 years in client servicing, account management, or customer success.
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Skills: Outstanding communication, problem-solving, and organization skills.
- Tech-Savvy: Familiarity with digital tools (Canva, AI tools, project management software, etc.).
- Industry Knowledge: Understanding of digital marketing, personal branding, or the coaching space is a major plus.
What We Offer
- Opportunity to work with top coaches and industry thought leaders.
- Collaborative, growth-focused work environment.
- Hands-on exposure to cutting-edge digital systems and tools.
- Competitive compensation with performance-based incentives.
Share resume @ Anuradha.ang@gmail.com
